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terms and services

Devaleur Terms & Conditions

Welcome to Devaleur! We are delighted to have you as a customer. By accessing our website or making a purchase from our online store, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

Devaleur is a gymwear brand offering high-quality fitness apparel. These Terms and Conditions govern your use of our website, purchase of products, and interactions with our brand. We reserve the right to modify, update, or change these terms at any time. Any changes will be posted on this page with an updated "Last Updated" date.

2. Account Registration

To make a purchase or access certain features of our website, you may be required to create an account. When registering, you agree to:

  • Provide accurate, current, and complete information.

  • Maintain the confidentiality of your account and password.

  • Notify us immediately if you suspect any unauthorized access to your account.

You are responsible for all activities conducted through your account.

3. Products and Pricing

  • All products listed on our website are subject to availability and may be withdrawn at any time.

  • Prices are displayed in INR (Indian Rupees) and are exclusive of any applicable taxes and shipping fees.

  • We reserve the right to change product prices at our discretion.

  • Despite our best efforts, some products may have errors in pricing or availability. We will notify you of any such issues and allow you to either confirm or cancel your order.

4. Order Process

  • Order Confirmation: Once an order is placed, you will receive an order confirmation email. This does not mean that your order has been accepted.

  • Acceptance of Order: Orders are only considered accepted once they are processed and dispatched.

  • Cancellation: You may cancel your order prior to dispatch by contacting our customer service. After dispatch, cancellations or changes cannot be made.

5. Payment Terms

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, etc.)

  • Razorpay (for secure online payments)

  • Other local payment methods (as applicable)

By submitting your payment, you authorize us to charge the payment method you provided. All payments must be made in full before items are shipped.

6. Shipping and Delivery

  • Shipping Fees: Shipping costs will be calculated at checkout and are based on your location, delivery method, and order size.

  • Delivery Times: Estimated delivery times will be provided at checkout. Delivery times may vary depending on your location and the availability of products.

  • International Shipping: We ship internationally. Please be aware that international shipments may be subject to customs duties and taxes, which are the responsibility of the customer.

7. Returns and Exchanges

We want you to love your Devaleur products, but if you're not completely satisfied, we offer returns and exchanges subject to the following:

  • Return Period: You can request a return or exchange within 2 days of receiving your order. Please note that no refunds will be issued unless the product is damaged or defective. In such cases, you can either exchange the item or receive store credit.

  • Condition: Items must be in their original condition, unworn, unwashed, and with all original tags attached. Products that are damaged, used, or altered will not be eligible for a return or exchange.

  • Exclusions: Certain items, such as underwear, sale items, or items marked as non-returnable, may not be eligible for return or exchange. Please check the product details carefully before purchasing.

  • Process: To initiate a return or exchange, contact our customer service team at Devaleurperformance@gmail.comwithin 2 days of receiving your order. We will guide you through the process. Return shipping costs are the responsibility of the customer unless the product is defective or damaged.

8. Product Care

Devaleur gymwear is designed for durability and comfort. To ensure your products last, please follow the care instructions on the label of each item. Improper care may result in damage or premature wear, which will not be covered by our return policy.

9. Intellectual Property

All content on the Devaleur website, including text, graphics, logos, images, videos, and software, is the property of Devaleur or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written consent.

10. User Content

By submitting any content (such as reviews, comments, photos, or other materials) to our website or social media platforms, you grant Devaleur a non-exclusive, royalty-free, worldwide license to use, display, and modify that content for marketing, promotional, or other business purposes.

11. Privacy Policy

We respect your privacy. Please refer to our Privacy Policy [insert link] for information about how we collect, use, and protect your personal data.

12. Limitations of Liability

To the fullest extent permitted by law, Devaleur will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, your purchase of products, or your inability to use our products.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with these Terms shall be resolved in the courts of India.

14. Force Majeure

Devaleur will not be held responsible for any failure to perform or delays in performance due to causes beyond our reasonable control, including but not limited to acts of nature, war, strikes, or other events of force majeure.

15. Contact Information

If you have any questions or concerns about these Terms and Conditions or need customer support, please contact us at:

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